Payment, Shipping & Returns - Easy!
PAYMENT. We use PayPal (and supported Cards), PayPal Pay in 4 (see next paragraph) and Square (and supported Cards) to simplify and secure your purchase transactions. When checking out just select either PayPal, or Credit/Debit Card to easily and securely complete your transaction. You will also find "Google Pay" and "Apple Pay" Buttons should you prefer either of those payment methods.
PayPal "PAY-IN-4. PayPal allows you to make a purchase now and receive your merchandise, and pay for the item in 4-equal installments, 1 installment when purchasing, followed by the final 3 installments. All with no interest fees! Purchase limits may vary, but the usual amount is up to $1500.00. Here's how:
1. Browse, select, and add item to your Shopping Cart and select "Checkout" - DO NOT select "Apple Pay" or "Google Pay."
2. Fill-in required Shipping Information and click "Next."
3. Review Shipping Info and click "Next."
4. On the "Payment" Screen select "PayPal"
5. On the PayPal Screen select the "Pay-In-4" option. PayPal will guide you through the simple steps to complete the "Pay-In-4" transaction.
6. Done! Easy! Still have questions? Drop us a note.
1. Browse, select, and add item to your Shopping Cart and select "Checkout" - DO NOT select "Apple Pay" or "Google Pay."
2. Fill-in required Shipping Information and click "Next."
3. Review Shipping Info and click "Next."
4. On the "Payment" Screen select "PayPal"
5. On the PayPal Screen select the "Pay-In-4" option. PayPal will guide you through the simple steps to complete the "Pay-In-4" transaction.
6. Done! Easy! Still have questions? Drop us a note.
venmo. Yes. We accept payment via Venmo! When using Venmo for your purchase DO NOT add item to Shopping Cart. Instead:
1) send us a note using the form on our "Contact" Page.
2) Next, in the note, tell us you'd like to pay using Venmo and provide us your Venmo @username, phone, or email, and include the "SKU" number of the item which is found beneath and to the right of the item name, or the "Ref:" number found at the end of the item description.
3) We will send you a Venmo request for payment/invoice. Your jewelry will ship immediately upon receipt of payment.
That's all there is! It's that easy to purchase using Venmo.
You can also find and contact Aloha Estate Jewelry on Venmo by scanning the code below with your smart phone camera. Then use Venmo email to complete steps 2) and 3) above.
1) send us a note using the form on our "Contact" Page.
2) Next, in the note, tell us you'd like to pay using Venmo and provide us your Venmo @username, phone, or email, and include the "SKU" number of the item which is found beneath and to the right of the item name, or the "Ref:" number found at the end of the item description.
3) We will send you a Venmo request for payment/invoice. Your jewelry will ship immediately upon receipt of payment.
That's all there is! It's that easy to purchase using Venmo.
You can also find and contact Aloha Estate Jewelry on Venmo by scanning the code below with your smart phone camera. Then use Venmo email to complete steps 2) and 3) above.
SHIPPING. Yes! Shipping is free within the 50 United States and to US Territories/Protectorates (American Samoa, Federated States Of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and US Virgin Islands) via USPS Priority Mail with item tracking and insurance for the full amount of your purchase price. We ship within 2 business days.
Please note that Priority Mail shipments are usually delivered within a 3 - 5 day delivery window. However, with Covid issues, occasional weather disruptions, and other unforeseen circumstances, the US Postal Service does infrequently experience unanticipated delays. Therefore, you should allow for up to 2-weeks delivery should unforeseen delays occur.
We track every item from insertion into the postal system to delivery and will keep you informed as quickly as we are provided shipment updates from the Postal Service. Drop a note via our Contact Page Form to arrange upgrading or expediting shipping should you need faster delivery.
Please note that Priority Mail shipments are usually delivered within a 3 - 5 day delivery window. However, with Covid issues, occasional weather disruptions, and other unforeseen circumstances, the US Postal Service does infrequently experience unanticipated delays. Therefore, you should allow for up to 2-weeks delivery should unforeseen delays occur.
We track every item from insertion into the postal system to delivery and will keep you informed as quickly as we are provided shipment updates from the Postal Service. Drop a note via our Contact Page Form to arrange upgrading or expediting shipping should you need faster delivery.
International Shipping? Yes. We also ship internationally, usually USPS First Class Mail. See list below of countries that we have shipped to and the flat rate postage for each. If you reside in one of those countries you do not need to contact us, just select your item and check-out. Flat rate postage will be added. Otherwise, please contact us prior to purchase for an international shipping quotation.
Any international purchases made prior to receiving a shipping quote will be separately invoiced for additional shipping costs, or you may opt to cancel your purchase.
Buyer is responsible for any Tax, fee, tariff, duty, or other charges imposed by your country of residence. We suggest checking on any import cost or restrictions imposed by your country of residence prior to purchase.
Any international purchases made prior to receiving a shipping quote will be separately invoiced for additional shipping costs, or you may opt to cancel your purchase.
Buyer is responsible for any Tax, fee, tariff, duty, or other charges imposed by your country of residence. We suggest checking on any import cost or restrictions imposed by your country of residence prior to purchase.
Estimate 3 - 4 weeks delivery times for items shipping internationally.
Canada (Alberta, Ontario, Quebec & BC) - $15.00
China - Flat Rate $25.00
Denmark - Flat Rate $20.00
Mexico - Flat Rate $20.00
Netherlands - Flat Rate $34.50
Saudi Arabia - Flat Rate $35.00
Germany - Flat Rate $75.00
United Kingdom (England, Scotland, Wales, Northern Ireland) - Flat Rate $20.00
Canada (Alberta, Ontario, Quebec & BC) - $15.00
China - Flat Rate $25.00
Denmark - Flat Rate $20.00
Mexico - Flat Rate $20.00
Netherlands - Flat Rate $34.50
Saudi Arabia - Flat Rate $35.00
Germany - Flat Rate $75.00
United Kingdom (England, Scotland, Wales, Northern Ireland) - Flat Rate $20.00
RETURNS. To ensure that every client is satisfied with their purchase, we offer a 2-week no-questions-asked return. Just notify us using our 'Contact' form within two-weeks, 14 days, of purchase. We will provide return authorization and return instructions. We ask only that you return the items using insured and tracked services such as USPS Priority Mail, and that items be returned in original condition without damage or alteration.
We have never had it happen, but should you ever find a selection not to be as advertised (e.g., Gold if so advertised; Diamond if so advertised, etc.), please notify us and we will arrange return shipping at our expense with a full refund following examination and concurrence by an independent third-party appraiser. Our ethic is simple: Our items are what we say they are, period.
Please note that we cannot guarantee security of any item returned without prior return authorization.
After 14 days of purchase all sales transactions are finalized and we will be unable to accept returns and offer cash refunds.
We have never had it happen, but should you ever find a selection not to be as advertised (e.g., Gold if so advertised; Diamond if so advertised, etc.), please notify us and we will arrange return shipping at our expense with a full refund following examination and concurrence by an independent third-party appraiser. Our ethic is simple: Our items are what we say they are, period.
Please note that we cannot guarantee security of any item returned without prior return authorization.
After 14 days of purchase all sales transactions are finalized and we will be unable to accept returns and offer cash refunds.
Copyright 2019, 2020, 2021, 2022, 2023 Aloha Estate Jewelry. All Rights Reserved.